Hey there! At Bluxebaghaven, we’re not just about selling bags—we’re about building connections. Ever since our founder, Maria, started this journey from her tiny Havana apartment, one thing’s been clear: every customer’s voice matters. Seriously, she used to reply to every single email herself (and still tries to!).
Got a question? A story to share about your favorite Bluxe bag? Or maybe just want to chat about that perfect travel companion? Here’s how to reach us:
Here’s the thing—we genuinely care. When Carlos from Miami wrote last month about his worn-out backpack, we didn’t just replace it; we redesigned the straps based on his feedback. That’s how we roll. So whether it’s a hiccup with your order or an idea to make our bags even better, tell us. We’re all ears.
P.S. Prefer typing? Our live chat (bottom right corner) is manned by real humans—no bots here. Well, except for Pablo, our office parrot who occasionally walks on the keyboard.
Bluxebaghaven Trading Co. · Handcrafted in Havana since 2015
